At HIPERFIRE we value our customers and take pride in resolving customer’s needs as quickly as we can. We do our best to streamline and simplify the customer service experience so that we can get you on your way with confidence. Please let us know what type of inquiry this is by selecting from the options below.
Product Issues
Product issues are classified as any problems having to do with the installation, longevity, lost or missing parts, or function of products that you own and are attempting to use or install. This does not include general product questions.
Questions
Think of this as an FAQ board. These questions pertain to:
- Product inquiries such as compatibility, what trigger you should buy, product specifications, future products, and more.
- Company inquiries such as who we are, what we do, becoming a dealer, partnering with us, and more.
- Sponsorship inquiries such as what we look for in ambassadors and sponsored athletes, how to apply, and more.
Company Issues
This area pertains to issues with the website, ordering, customer service, brand ambassadors or sponsored shooters, dealers, or any other company issues not related directly to our products.